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Manage all org-wide settings, including federation, Teams upgrade, and Teams client settingsĪssign the User admin role to users who need to do the following for all users:.Note: Users assigned to this role will have access to all content.Īssign the Teams service admin role to users who need to access and manage the Teams admin center. Manage site collections and global SharePoint settings.Manage the What’s New content that users see in their Office appsĪssign the Service admin role as an additional role to admins or users whose role does not include the following, but they still need to do the following:Īssign the SharePoint admin role to users who need to access and manage the SharePoint Online admin center.
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Use the Office cloud policy service to create and manage cloud-based policies for Office.Note: The Helpdesk admin can only help non-admin users and users assigned these roles: Directory reader, Guest inviter, Helpdesk admin, Message center reader, and Reports reader.Īssign the Office Apps admin role to users who need to do the following: Create, edit, delete, and restore Azure Active Directory security groupsĪssign the Helpdesk admin role to users who need to do the following:.
Office 365 support portal update#
Office 365 support portal pro#
Pro tip : Giving too many users global access is a security risk and we recommend that you have between 2 and 4 Global admins.Īssign the global reader role to users who need to view admin features and settings in admin centers that the global admin can view. Note: The person who signed up for Microsoft online services automatically becomes a Global admin.
Office 365 support portal how to#
Now, we will see how we can create a new service request in Office 365.Office 365 Security and Compliance Center and a set of new roles that can be used while managing permissions from a tenant security/compliance angle.īest Practices and How to Access Office 365 Security and Compliance Center Note: This number is only for the United States Office 365 clients. As an Office 365 administrator, I can able to create a service request in office 365 but as a normal user you must contact your local administrator and they can open a ticket.įor creating a service request ticket with the Office 365 team via phone, simply dial 1-80.
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Microsoft has provided this option inside the Microsoft admin center. To overcome that problem Microsoft has provided 24/7 support where we can directly contact Microsoft knowledgeable support team members. We all know most of the users are facing issues while they using Microsoft Office 365. In this article, we will discuss how to create a new service request in the Microsoft Office 365 admin center.